When should I use a live website block?
Use Live website when respondents need to complete a task on a real site rather than a prototype. Fiuto gives them the task and opens the site in their browser. Screen recording is built in, and you can add a time guide and follow-up questions.
When to reach for it
Section titled “When to reach for it”Reach for Live website to test a shipped journey such as finding information, comparing products, or completing an account task. Use Live prototype when the destination is a prototype, or a First-click test when you only need to know where someone clicks on one screen.
Set up the task
Section titled “Set up the task”Add a public HTTP or HTTPS URL and the task. Screen recording is built in; you can add a time guide and follow-up questions. Follow-ups can be open text, multiple choice, or ratings.
The respondent must be able to open the destination. If the site needs an account or other access, arrange that before sharing the study.
What respondents see
Section titled “What respondents see”Before the task starts, Fiuto asks for recording consent and confirms the external destination. The browser then asks which tab or window to share.
If the respondent declines recording, uses an unsupported browser or device, or the browser cannot start capture, they can continue without a recording.
Read the results
Section titled “Read the results”Results show the median task duration, a playable screen recording when capture completed, and answers to each follow-up question.
Read what respondents said
Section titled “Read what respondents said”A transcript lets you read and search what respondents said instead of scrubbing through the video. It appears in recording playback in results, only when the respondent agreed to it in the recording consent and a microphone was captured. It usually appears within two hours of upload. Some recordings show “A transcript isn’t available for this recording”, for example when the study’s language is not supported. Icelandic is the one study language not supported today.
Captions show on the video as it plays. To hide them, turn them off in the player’s captions control. The transcript panel groups what was said by task, and selecting a line jumps to that moment. Use “Download text” for a .txt file or “Download captions” for a .vtt file.
The in-app agent and MCP clients can read transcripts too, with the same access as playback: study owners and people with owner access. Editors and viewers cannot.
A transcript is deleted with its recording, including at the 12-month limit. Our speech-to-text provider processes the audio in the EU.